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New to New Zealand

A practical guide to your first year.

Written by Bhutanese people who have made the same journey. Start at the top, and ask us if anything is unclear.

Stage one

Arriving

The first two weeks. Do these in roughly this order.

  1. Get a local phone number

    A prepaid SIM from any supermarket or phone shop is enough to start. Almost every form you fill in will ask for a New Zealand number.

  2. Open a bank account

    Bring your passport and visa. Banks also ask for proof of address — a letter from your employer, school or landlord usually works. Some banks let you start the application before you arrive.

  3. Apply for an IRD number

    You need an IRD (tax) number to be paid correctly. Without one, your employer must deduct tax at a much higher rate. Apply online once you have a bank account.

  4. Tell us you have arrived

    Send us a message. Someone from the community will get in touch, and you will hear about the next gathering.

Stage two

Settling

The first months: work, housing, health and getting around.

  1. Know your work rights

    Everyone working in New Zealand is entitled to a written employment agreement, at least the minimum wage, paid holidays and a safe workplace — whatever your visa. If something feels wrong, ask before you sign.

  2. Keep to your visa conditions

    Your visa sets where, how much and for whom you can work or study. Check your conditions yourself on the Immigration New Zealand site. Only use licensed immigration advisers — unlicensed 'agents' are a common source of harm.

  3. Renting a home

    Landlords may ask for a bond of up to four weeks' rent, which must be lodged with Tenancy Services — ask for the receipt. Letting fees are not allowed. Take dated photos of the property when you move in.

  4. Enrol with a doctor

    Find a GP (family doctor) near you and enrol before you are unwell. Whether your visits are publicly funded depends on your visa. Accidents are covered by ACC for everyone in New Zealand, including visitors.

  5. Driving

    You can usually drive on your overseas licence for up to 12 months from arrival, then you need a New Zealand licence. Check early whether you will need to sit theory and practical tests. Traffic keeps left, as in Bhutan.

  6. Prepare for winter

    Many New Zealand houses are cold and damp. Heat the rooms you use, open windows for a few minutes each day, and wipe condensation off windows in the morning.

Stage three

Belonging

Making a life here without losing the one you came from.

  1. Come to a gathering

    Losar, Tshechu and community days are the easiest way to meet people. You do not need to be a member to come.

  2. Become a member

    Members shape what the Association does, and are the first to hear about gatherings and when someone needs help.

  3. Free independent advice

    Citizens Advice Bureau gives free, confidential advice on almost anything — tenancy, work, money, family — in many languages.

Numbers to save today

Emergency — police, fire, ambulance
111
Police, non-emergency
105
Healthline — free health advice, 24/7
0800 611 116
Citizens Advice Bureau
0800 367 222
Employment New Zealand
0800 20 90 20

Consular help

Consular contact details for Bhutanese citizens in New Zealand will be added here once confirmed.

Ask the community

Stuck on something this guide does not cover? Send us a message and someone who has been through it will reply.

Contact

This guide is general information, not legal or immigration advice. Rules change — always check the official site linked.