New to New Zealand
A practical guide to your first year.
Written by Bhutanese people who have made the same journey. Start at the top, and ask us if anything is unclear.
Stage one
Arriving
The first two weeks. Do these in roughly this order.
Get a local phone number
A prepaid SIM from any supermarket or phone shop is enough to start. Almost every form you fill in will ask for a New Zealand number.
Open a bank account
Bring your passport and visa. Banks also ask for proof of address — a letter from your employer, school or landlord usually works. Some banks let you start the application before you arrive.
Apply for an IRD number
You need an IRD (tax) number to be paid correctly. Without one, your employer must deduct tax at a much higher rate. Apply online once you have a bank account.
Tell us you have arrived
Send us a message. Someone from the community will get in touch, and you will hear about the next gathering.
Stage two
Settling
The first months: work, housing, health and getting around.
Know your work rights
Everyone working in New Zealand is entitled to a written employment agreement, at least the minimum wage, paid holidays and a safe workplace — whatever your visa. If something feels wrong, ask before you sign.
Keep to your visa conditions
Your visa sets where, how much and for whom you can work or study. Check your conditions yourself on the Immigration New Zealand site. Only use licensed immigration advisers — unlicensed 'agents' are a common source of harm.
Renting a home
Landlords may ask for a bond of up to four weeks' rent, which must be lodged with Tenancy Services — ask for the receipt. Letting fees are not allowed. Take dated photos of the property when you move in.
Enrol with a doctor
Find a GP (family doctor) near you and enrol before you are unwell. Whether your visits are publicly funded depends on your visa. Accidents are covered by ACC for everyone in New Zealand, including visitors.
Driving
You can usually drive on your overseas licence for up to 12 months from arrival, then you need a New Zealand licence. Check early whether you will need to sit theory and practical tests. Traffic keeps left, as in Bhutan.
Prepare for winter
Many New Zealand houses are cold and damp. Heat the rooms you use, open windows for a few minutes each day, and wipe condensation off windows in the morning.
Stage three
Belonging
Making a life here without losing the one you came from.
Come to a gathering
Losar, Tshechu and community days are the easiest way to meet people. You do not need to be a member to come.
Become a member
Members shape what the Association does, and are the first to hear about gatherings and when someone needs help.
Free independent advice
Citizens Advice Bureau gives free, confidential advice on almost anything — tenancy, work, money, family — in many languages.
Numbers to save today
- Emergency — police, fire, ambulance
- 111
- Police, non-emergency
- 105
- Healthline — free health advice, 24/7
- 0800 611 116
- Citizens Advice Bureau
- 0800 367 222
- Employment New Zealand
- 0800 20 90 20
Consular help
Consular contact details for Bhutanese citizens in New Zealand will be added here once confirmed.
Ask the community
Stuck on something this guide does not cover? Send us a message and someone who has been through it will reply.
ContactThis guide is general information, not legal or immigration advice. Rules change — always check the official site linked.
